PRODUCT RECALLS

Make sure products are safe to use

From time to time manufacturers issue product recalls. A product recall will usually be a safety alert or request from a manufacturer to return or repair a product following the discovery of a safety concern. You can stay up to date with the latest safety issues about your products by registering them with their manufacturer or by checking the latest recalls.

It is important to check your appliances are safe to use and have no outstanding manufacturer recalls, you can check for product recalls on the manufacturers website and you can also check on the following link: Product Recall – Acting on product safety (campaign.gov.uk)

All of our appliances are checked for product recalls before sale but this does not mean that a manufacturer recall will not be issued at a later date, which is why it is important to regularly check your products for manufacturer recalls to ensure your product is safe to use.

IMPORTANT INFORMATION

TUMBLE DRYER RECALL

Whirlpool UK Appliances Ltd has issued a product recall of tumble dryers not yet modified from consumers’ homes.

The announcement follows an intervention on 4 June 2019 by the government’s Office for Product Safety and Standards (OPSS) which informed Whirlpool of its intent to serve a Recall Notice. See the full press notice.

If you have a tumble dryer from Whirlpool, Hotpoint, Indesit, Creda, Swan or Proline that was made between 2004 and 2015, you need to:

1. unplug and do not use it
2. check if it’s a model with a known fault
3. if it is, contact the helpline on 0800 151 0905

HOTPOINT AND INDESIT WASHING MACHINE RECALL

In December 2019, Whirlpool UK Appliances Ltd. identified up to 500,000 Hotpoint and Indesit washing machines to be recalled and replaced in the UK.

Whirlpool’s announcement relates to a fire risk from the door lock system on certain washing machine models. See the full news story.

If you have a washing machine from Hotpoint or Indesit:

1. unplug and do not use it
2. check if it’s a model with a known fault
3. if it is, contact the Whirlpool freephone hotline 0800 316 1442 or register on the Whirlpool website.